I have received an incorrect item, what do I do?

I have received an incorrect item, what do I do?

As a first step we ask that you double check your order confirmation email and invoice to confirm the options you have selected at the time of purchase. 

 

If you have received an incorrect item that you did not order, please contact our Customer Support Representatives. 

 

Please note: We ask that all reports concerning incorrect products are submitted within 48 business hours from the delivery date.

 

To contact a Customer Service Representative, please click here: https://www.pricesplus.com.au/contact-us/ 

 

To read our refund and return policy, please click here: https://www.pricesplus.com.au/return-policy/

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