Order Tracking
Do I need to be available to sign for delivery?
Yes, as we use the postal service or a courier service to complete all customer deliveries, a customer signature is required to successfully complete delivery. If you are unavailable to sign for your item on delivery, a card will be left by the ...
I missed my delivery attempt, what do I do?
If your delivery was unable to be completed due to being unavailable during the delivery attempt, a card will be left by the courier service so you can contact them to organise a more suitable time for re-delivery.
Can I schedule a time/day for delivery?
Unfortunately as we use Australia Post and external courier services to make all customer deliveries on our behalf, we are unable to guarantee specific delivery days or times. However, dispatch information will be updated in your Prices Plus online ...
How can I track my order?
Once orders are collected from our store for delivery, we supply a tracking email which contains an order tracking number to allow customers to track the progress of delivery. This tracking number and tracking details can be found in the following ...
Will I receive an email once my order has been sent?
Yes, you will receive an email notification for dispatched orders to the email entered at time of purchase. The email will contain the tracking information for your dispatched order, including how you can track the progress of delivery.