How much will delivery cost for my order?
We currently offer a flat rate delivery fee per order depending on the size of the items and the postcode that the delivery is being made to. To view the flat rate delivery fee to your postcode, simply follow the steps below:
- Navigate to any product page throughout our online store.
- Add any desired item(s) to the cart then view your cart. Click on “Add Info” under Shipping and enter your State, Suburb/City and Postcode and press “Estimate Shipping”.
- The flat rate delivery fee to your location is then provided depending on the items in your cart.
This flat rate delivery fee is automatically added to your cart when entering your required delivery address and postcode information during checkout.
Note: Shipping rates for NSW and QLD can be calculated in the shipping estimator; however, if you are outside of these states, please contact one of our Customer Service Representatives to get a quote for deliveries to other states and territories.
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Will I receive an email once my order has been sent?
Yes, you will receive an email notification for dispatched orders to the email entered at time of purchase. The email will contain the tracking information for your dispatched order, including how you can track the progress of delivery.
Can I get a call before delivery?
All customer orders are sent from our store with all smaller sized items being sent using Australia Post, and larger items being sent through a combination of courier services. Therefore, we cannot guarantee that the carrier will call you prior to ...
How can I track my order?
Once orders are collected from our store for delivery, we supply a tracking email which contains an order tracking number to allow customers to track the progress of delivery. This tracking number and tracking details can be found in the following ...
Can I schedule a time/day for delivery?
Unfortunately as we use Australia Post and external courier services to make all customer deliveries on our behalf, we are unable to guarantee specific delivery days or times. However, dispatch information will be updated in your Prices Plus online ...
Do I need to be available to sign for delivery?
Yes, as we use the postal service or a courier service to complete all customer deliveries, a customer signature is required to successfully complete delivery. If you are unavailable to sign for your item on delivery, a card will be left by the ...