Do I have an account with Prices Plus?
A Prices Plus account can be set up via the create an account page or, if you have made a purchase through our store, an account would have been automatically created for you under the email address that was submitted during checkout.
If you are checking out as a guest, you will be asked to create a password during the checkout process if you would like to create an account.
If you are unsure if you have a Prices Plus account, you can enter your email on the recover password page.
Note: If you make a purchase under a different email address, a separate account will be created under the new email address. Only one email address can be associated to an account and unfortunately, accounts cannot be combined.
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Interested in working at Prices Plus?
Search current availability on our Prices Plus Careers page. Are you motivated, passionate and can work independently, as well as be an integral part of a team? Do you have exceptional communication and customer service skills? Are you outgoing and ...
How can I receive a Tax Invoice for my order?
To receive or print a Tax Invoice for your recent order, simply login to your Prices Plus customer account. Click on the ‘Orders’ section to see a full list of all previous orders on your account. Select the order number that you are looking for. ...
Can I schedule a time/day for delivery?
Unfortunately as we use Australia Post and external courier services to make all customer deliveries on our behalf, we are unable to guarantee specific delivery days or times. However, dispatch information will be updated in your Prices Plus online ...
Do you have a refund or return policy?
Yes, Prices Plus offer a 30 day refund and return policy on all purchases. Our refund and return policy does not affect your statutory rights and is in addition to your rights under the Australian Consumer Law. Online Purchases If you receive your ...
I've changed my mind, can I exchange my item for another item in your store?
Yes, Prices Plus offer a 30 day refund and return policy on all purchases. Our refund and return policy is in addition to your rights under the Australian Consumer Law. Online Purchases If you receive your online goods and wish to exchange your ...